Upon receipt of your report, it will be assessed, and next steps or actions will be considered and communicated to you. These may involve making informal inquiries or internal or external reviews or investigations. We will tell you who will be handling the matter, how you can contact them, and what further assistance we may need from you.
As far as we are able to (taking into account any confidentiality obligations), you will be kept informed of progress during the investigation and notified of any delays.
At the end of the investigation, you will be advised of the outcome. Please note that we may not be able to disclose precise actions taken where doing so may infringe confidentiality.